Terms and Conditions of Use

Welcome to the House of Flowers website. Use of the website and placing orders on it are subject to these terms and the policies detailed herein. Please read them carefully. The mere placing of an order constitutes acceptance of these terms.

The Business

House of Flowers is a boutique botanical studio located at 230 Ben Yehuda Street, Old North, Tel Aviv-Yafo, Israel, providing bouquets, floral arrangements, and deliveries in the Tel Aviv area and its surroundings.

Orders and Payment

Prices on the website are stated in New Israeli Shekels and include VAT. Completion of an order is conditional upon payment approval. We reserve the right to refuse or cancel an order in exceptional cases, including a pricing error or the unavailability of a product.

Related Policies

These terms serve as the entry point to the website's full policies. The following policies form an integral part of the terms of use:

• Warranty Policy — A commitment to freshness and the replacement of damaged deliveries.
• Delivery Policy — Delivery areas, times, and shipping fees.
• Cancellation and Refund Policy — Terms for cancelling an order or subscription and obtaining a refund.
• Privacy Policy — Collection of information, its use, and data security.

Disclaimer: Care, Toxicity and Recommendations

Information on this website regarding plant and flower care, light and watering requirements, difficulty level, and toxicity to animals and humans is compiled from accepted horticultural sources and is provided for customers' convenience only, as general information. It is not exhaustive, may contain errors or inaccuracies, and does not constitute professional, veterinary, or medical advice of any kind.

Plant characteristics may vary between varieties, suppliers, and seasons. Sensitivity to toxicity varies between animal species, breeds, and according to the quantity ingested. The information on this website must not be relied upon as a substitute for independent verification with a veterinarian, physician, or other qualified professional.

If a person or animal ingests any part of a plant, contact a physician, a veterinarian, or the national poison information center immediately. Do not wait for symptoms to appear and do not rely on the information on this website to make a medical decision.

The plant-matching quiz and the product recommendations on this website are generated automatically from the answers provided and from catalog data. They are suggestions only, not professional advice or a personalized consultation. It is the customer's responsibility to verify the care and safety details of any product before purchase and use.

Subject to any applicable law, House of Flowers, its owners and its employees shall not be liable for any damage, direct or indirect, to body, property, person, or animal, arising from reliance on the information presented on this website. Nothing herein derogates from the customer's rights under the Consumer Protection Law, 5741-1981.

Intellectual Property

All content on the website, including images, texts, design, and logo, is the property of House of Flowers and is protected by copyright. It may not be used without prior written permission.

Governing Law and Jurisdiction

These terms and the use of the website shall be governed solely by the laws of the State of Israel. Exclusive jurisdiction over any dispute shall be vested in the competent courts of the Tel Aviv-Yafo District.